Privacy Policy

Who We Are

Chored is an AI-powered household coordination assistant accessible via SMS and a web dashboard at chored.ai. References to "we", "us", or "our" mean Chored.

Information We Collect

We collect the mobile phone numbers of family members added by a household administrator, along with household data you provide (chores, schedules, and car bookings). Inbound SMS message content is stored to process your request and generate a reply.

How We Use Your Information

Phone numbers are used solely to send and receive SMS messages related to your household. We do not sell, rent, or share your personal information with third parties for marketing purposes. Data is shared only as required to deliver the service: Telnyx for SMS delivery, OpenAI for AI-generated responses, and Creem (our Merchant of Record) for payment processing. Creem receives only the information necessary to process your subscription payment — no household or SMS data is shared with Creem.

SMS Messaging — Opt-In & Opt-Out

By providing a phone number within the Chored web application, the account administrator confirms they have obtained consent from that number's owner to receive automated SMS messages from Chored. Messages may include chore assignments, schedule reminders, and household notifications.

To opt out: Reply STOP to any message at any time. You will receive one confirmation SMS and no further messages will be sent to that number.

For help: Reply HELP to any message or email us at support@chored.ai.

Message frequency varies based on household activity (typically 1–10 messages per day). Message and data rates may apply.

Data Retention

Household data is retained for as long as the account is active. SMS logs are retained for 90 days. You may request full deletion of your household data by contacting us.

Security

All data is transmitted over HTTPS. Passwords are stored using Argon2 hashing. We do not store payment card data.

Contact

Chored · support: support@chored.ai